Privacy Policy
Last updated: 22nd July 2025
1. What Information We Collect
We collect personal information when you:
Submit a contact form to request a quote or make an enquiry (name, email, phone number, and brand details).
Interact with our website (e.g. via Meta Pixel or Google Analytics, which track site activity).
Connect with us through social media platforms like Instagram or LinkedIn.
2. How We Use Your Information
We use the information collected to:
Respond to your enquiry and deliver services or quotes.
Improve our website and user experience.
Share relevant updates, offers, or marketing materials (you can opt out at any time).
3. Sharing Your Data
We do not sell or rent your personal information.
We may share your data with trusted third-party tools and platforms essential for delivering our services, including:
Email platforms (e.g. Gmail / Google Workspace)
Scheduling and creative tools (e.g. Canva, Notion)
Advertising platforms (e.g. Meta for remarketing purposes)
These providers are obligated to protect your information under their own privacy policies.
4. How You Can Control Your Data
You have the right to:
Access the personal data we hold about you
Request corrections or updates
Ask us to delete your information
To make a request, email us at privacy@hwworks.com.
5. Tracking & Cookies
We use cookies and third-party tracking tools to help us understand how people use our site and improve your experience.
This includes Meta Pixel and Google Analytics.
You can manage your cookie preferences through your browser settings at any time.
6. Contact Us
For any privacy-related concerns or questions, please contact:
HW Workshop
Email: privacy@hwworks.com
Location: Based in the Sunshine Coast, operating globally